Amazon product recall email example. The Decision and Order outlines steps Amazon must take to .
Amazon product recall email example ) in cooperation with the manufacturer (recalling entity). Professional Tone: The text is polite, apologizes, and thanks you for your business. Hi all, I've had a worrying email today. Jul 31, 2023 · A new alerts page will appear if a product you purchased is the focus of a recall. The manufacturer, brand owner, or supplier can also directly notify retailers and other supply chain partners The U. Consumer Product Safety Commission(CPSC) has ordered Amazon to recall over 400,000 potentially dangerous products, including defective carbon monoxide detectors, hair dryers lacking OUR COMPANY’S Recall Plan OUR COMPANY’S Recall Plan outlines the activities that our company will take to manage the recall of our product(s) which has/have been determined to be unsafe and/or subject to regulatory action. Jun 30, 2025 · The recalled products sold on Amazon's website included mattresses, medical devices and children's furniture. Know how to find product recall information on products from Amazon and Walmart and your legal rights if you were injured by a defective products sold from a big box retailer. with qualifying serial numbers are included in the recall. Aug 20, 2025 · Amazon, on its recall page: "Our Product Safety Team proactively investigates and addresses reported safety complaints and incidents to ensure customer protection from potential product-related Jul 28, 2025 · Amazon states on its recall site: "Our Product Safety Team proactively investigates and addresses reported safety complaints and incidents to ensure customer protection from potential product Aug 30, 2021 · How Amazon uses our cutting-edge technology to quickly and directly contact customers who have purchased recalled products. Aug 19, 2025 · Amazon, on its recall page: "Our Product Safety Team proactively investigates and addresses reported safety complaints and incidents to ensure customer protection from potential product-related Aug 28, 2024 · The Commission also determined that notices and refunds Amazon had, without CPSC involvement, provided to purchasers were not sufficient to alert consumers to the potential hazards presented by the products. Please create a removal request for the ASIN (s) listed below to have your inventory sent to a location of your choice. Nov 20, 2025 · Consumers should immediately stop using the recalled play yards and contact Anna Queen for a full refund. It's not just about informing customers; it's about building trust by being transparent and proactive. Twice within the last month, I have gotten emailed notices that there is a recall on a product I ordered. , a global e-commerce company with $575 billion in revenue. It sounds like a big company wrote it. The brand name “Anker” is engraved on the front of the product. 2 days ago · Amazon Item Recall Posted in: Smishing Why this looks valid: Safety Scare: They use scary words like “ recall ” and “ safety standards ” to make you feel like you must act fast to protect yourself. Consumers should disassemble the fabric cover from the play yard frame, cut up the cover and mattress pad and email a photo of the destroyed play yard to tingerservice@outlook. S. CPSC works to save lives and keep families safe by reducing the unreasonable risk of injuries associated with consumer products and fulfilling its vision to be the recognized global leader in consumer product safety. Consumers should check their serial number at https To provide better service in alerting the American people to unsafe, hazardous or defective products, six federal agencies with vastly different jurisdictions have joined together to create www. Consumer Product Safety Commission. A growing number of people are being targeted by a sophisticated scam disguised as a legitimate Amazon communication. Fraudsters are circulating deceptive messages claiming to be from Amazon’s Safety Team about product recalls. Government recalls. Our Product Safety Team investigates and acts on reported safety complaints and incidents to protect customers from risks of injury related to products sold on Amazon. gov -- a "one stop shop" for U. Here's what to know. These scams warn you that items you supposedly bought are being recalled due to “quality and safety concerns”, urging you to stop using them immediately and click on a suspicious link to Aug 2, 2025 · The Federal Trade Commission is warning people about fake text messages involving Amazon. Jul 28, 2025 · The products were sold at major retailers, including Target, Amazon and Scheels. com to obtain a full refund. Ensure the safety of your customers and handle recalls professionally. Find the latest consumer product recalls and safety information from the U. Feb 6, 2025 · Learn to identify and avoid the top 22 Amazon scams in 2025, protecting your account and finances from fraud. For more information visit our Safety Information, Recalls and Legal Notices Page . Jan 17, 2025 · Amazon Ordered to Implement Notification and Refund Remedies for Products Distributed by Amazon WASHINGTON, D. Oct 23, 2024 · When it comes to ensuring customer safety, a product recall notice is a crucial communication tool every company should master. These scam messages mimic legitimate Amazon communications, but their true purpose is to harvest login credentials and other sensitive information. Learn how to verify if a message is real, avoid scams, and protect your account. This recall is necessary due to _________ (Specify Reason – e. Identifying Whether a Phone Call is from Amazon The caller can use any information you reveal to commit fraud or theft. The model number “A1263” and serial number “SN” are printed on the bottom. Only model number A1263 power banks sold in the U. Find the latest consumer product recalls from the U. If a recall is announced or a product safety alert is issued, Amazon customers will receive a personalised email with details about the recall including a link to their personal We closely monitor public recall alert websites and receive notifications from vendors and sellers. This in-depth guide will uncover the shocking truths about fake Amazon emails – including real examples, expert insights, prevention tips, and foolproof ways to identify fraudulent messages. Jan 17, 2025 · On the day CPSC publishes the recall releases, Amazon must notify the public by posting the recall releases to Amazon. Curated by USA TODAY. Both have been well outside the return window. Jul 1, 2025 · Phishing emails are tricking Amazon shoppers. Jan 4, 2024 · Learn how to write a product recall email effectively with this step-by-step guide. The co-op and Thorntons ones are large hollow ones. We suggest you consider a few things before acting. Our Product Safety Team proactively investigates and addresses reported safety complaints and incidents to ensure customer protection from potential product-related safety risks. My chocolate Santa is a tiny solid milk chocolate. Consumers should then dispose of the destroyed play yard. Feb 23, 2024 · Immediately examine your inventory and quarantine product subject to recall. USDA, FDA, CPSC, Health/Transport Canada, etc. The product recall in question was hollow milk chocolate santa’s from the Co-op and Thorntons. g. Anyone else or is my Amazon drunk? : r/OculusQuest TOPICS Go to OculusQuest r/OculusQuest r/OculusQuest Sep 19, 2021 · For more information regarding the removal of this product, see the notification e-mail you received from our Seller Performance Team. A recall message is a communication message that informs customers about a product recall due to quality or safety reasons. , It says: Dear Seller, You recently received a notice concerning the removal of your listing (s) for the product (s) below due to a safety recall. The other was an assistive device we bought for my mom four years ago that she uses daily and was recalled for a safety issue (people have been asphyxiated using it because it Jun 14, 2024 · Newsweek reached out to Amazon for comment via email on the company's recall guidelines. May 8, 2024 · Amazon scams exploded 294% last year. Follow the tabs above to obtain the latest recall information, to report a dangerous product, or to learn important safety tips. Accordingly, the Commission ordered Amazon to take certain notification and corrective actions. We closely monitor public recall alert websites and receive notifications from vendors and sellers. Ready to learn how to craft a compelling Jul 25, 2023 · Amazon creates new page to share recalls and product safety alerts for customers within their accounts Accessible recalls and alerts page is an expansion of Amazon’s commitment to a safe and trustworthy shopping experience. Last year, Amazon launched a page called "Your Recalls and Product Safety Alerts" page for customers to Aug 14, 2025 · Scam Alert: Beware of Fake Amazon Recall Messages. Amazon states on the recall page of its website: "Our Product Safety Team proactively investigates and addresses reported safety complaints and incidents to ensure customer protection from Mar 18, 2021 · Hi all, I need some help with a letter regarding a product recall. Check your home and pantries for the items mentioned. Nov 22, 2025 · Federal safety regulators have issued an urgent nationwide alert over two children's products sold on Amazon, warning that both items pose significant risks of injury or death. Any product subject to a recall (by the manufacturer, brand owner or a government regulatory agency) is prohibited from sale on Amazon. Detachable covers for more than 800,000 home fragrance diffusers sold at major outlets nationwide have been recalled due to concerns that the product poses a serious choking hazard to children. A recall can be announced by regulators (ex. Thank you for your prompt attention to this matter. In this article, we'll explore key elements to include in your recall notice, ensuring your message is clear and effective. Amazon is adding a “Your Recalls and Product Safety Alerts” page that will list any recalls that might be ongoing that apply to a product you bought. uk. Amazon creates new page to share recalls and product safety alerts for customers within their accounts Accessible recalls and alerts page is an expansion of Amazon’s commitment to a safe and trustworthy shopping experience. Learn how to handle Amazon product recalls, minimize impact, and protect your business with expert tips and actionable steps. And con artists are only getting more sophisticated at impersonating Amazon to steal your personal information. Just got this recall notice from Amazon today. Upon discovering a product recall, we immediately halt affected product offerings, and promptly inform both customers and sellers involved about the recall. – Today, the U. These fake refund notifications are more than just annoying spam—they’re dangerous phishing attacks designed to steal your personal and financial Sep 23, 2025 · The Amazon Safety Recall Scam is a phishing scheme where scammers send fake messages claiming that a product you purchased from Amazon has been recalled due to safety or quality concerns. The manufacturer May 29, 2025 · The recalls, issued on May 29, affect an estimated 103,000 products. Jun 12, 2025 · This recall involves Anker PowerCore 10000 power banks with model number A1263. The U. Find information about product safety, recalls, warranties, and legal notices on Amazon's customer help page. Jan 26, 2024 · It is with regret that we inform you of a product recall affecting certain items supplied by your company. C. At its core, it is designed to trick unsuspecting Amazon customers into giving away personal and financial information. Consumer Product Safety Commission (CPSC) unanimously issued a Decision and Order, concluding its administrative litigation with Amazon. Amazon have removed one of my listings due to a product recall, the problem is, it doesn’t apply to my item. com; notify original purchasers directly via email and by providing Jul 25, 2023 · Amazon’s new “Your Recalls and Product Safety Alerts” page might make it easier for customers to discover recalled items purchased on the site. Consumer Product Safety Commission (CPSC). Sep 20, 2025 · Amazon, in a statement on its recall webpage, said: "Our Product Safety Team proactively investigates and addresses reported safety complaints and incidents to ensure customer protection from Aug 16, 2025 · The Amazon Recall Text Scam is a phishing attack that disguises itself as a product recall notification. Promise of Money: They offer a “ full refund,” which is a Oct 30, 2025 · The Amazon Safety Recall Text scam is a fraudulent attempt to deceive consumers into clicking malicious links and divulging personal information. Upon discovering a product recall, we immediately halt affected product offerings, and promptly inform both customers and sellers involved about the recall. , safety concerns, quality issues). The Decision and Order outlines steps Amazon must take to Let’s get started! The Best Structure for a Recall Message Sample Recall messages are an essential component of any business that deals with manufacturing, retail, or distribution of products. Jul 26, 2023 · Amazon is adding a hub for recalls in an effort to help sellers and manufacturers spread the word about recalls more quickly. This scam uses urgent language, fake order numbers, and counterfeit recall notices to create a false sense of legitimacy and fear. 301 Moved Permanently301 Moved Permanently Server Aug 21, 2025 · This 'Amazon Safety Recall' text is a classic phishing scam - real recalls are specific, but these use vague panic to steal your login details. Sep 8, 2025 · This guide explains how Amazon manages product safety recalls, and how you can comply with the requirements and reduce the risk of recalls. com, Inc. Consumer Product Safety Commission (CPSC) announced the recall in November, targeting a fabric dresser and a baby play yard that were sold through Amazon's online marketplace and reached households across the May 12, 2025 · If you’ve received a suspicious message claiming to be from Amazon about a refund or product recall, you’re not alone. Upon discovering a product recall, we immediately May 12, 2025 · Is the Amazon Refund Text Scam Legit? Fake Amazon refund notifications are being sent via text message, tricking recipients into clicking malicious links that steal personal data. One was a foot product that we had used maybe a quarter of. co. Our Company’s recall plan shall be reviewed annually and revised as necessary when personnel, procedures, processes, suppliers, or as other factors change. Oct 30, 2025 · In a statement on its website, Amazon said: “We closely monitor public recall alert websites and receive notifications from vendors and sellers. Amazon and two of the vendors are contacting known customers who purchased the items directly to notify them of the recall. recalls. If this inventory is not removed within 30 days of this notification (by 17/11/2025), we Amazon will never e-mail or call you to disclose or verify your Amazon password, credit card or bank-account number, or any other personal information. [If this is a retail or user level recall, include the following] In addition, if you may have further distributed this Feb 21, 2024 · With the 'Your Recalls and Product Safety Alerts' page, we aim to make it easier for customers to be aware of recalls on products they have purchased in our store and navigate to get more information about recalls. If this inventory is not removed within 30 days of this notification (by 17/11/2025), we Jul 28, 2025 · This text message claiming you recently bought a product on Amazon that is now under a recall is a phishing scam. Nov 18, 2025 · Example of the Scam Text This is one of the messages currently circulating: “Amazon Safety Recall Notification Dear Amazon Customer, The product you purchased in Nov 2025 (Order Number: 542-4415963-525837 2 1) does not meet Amazon’s standards and has been included in the recall list. Aug 7, 2025 · Amazon has recalled multiple items, including children's products, as a nationwide warning is issued Amazon is recalling multiple items sold across the country. Amazon removes all products impacted by recalls, market withdrawals and stop sales from sale until all reinstatement requirements are met (For example, impacted inventory is completely removed from fulfillment centers and Amazon receives satisfactory evidence new inventory is not impacted by recall, market withdrawal or stop sale). The Plan .